Verrado Theatres and BackLot - Server

The server’s primary responsibility is to provide an elevated guest experience by accurately describing all menu items, including preparation methods and potential allergens; taking orders; delivering orders; and collecting payment. The server is an integral part of the success of the Theatre/Back. Lot by contributing to sales, daily jobs, and overall guest satisfaction.

What You Will Be Doing: Greet guests and make them feel comfortable by establishing a personal connection. Communicate promptly, courteously, and effectively with all guests, management, and fellow team members. Be knowledgeable about the Theatre/ Back. Lot brand and items sold to be able to answer questions, make recommendations, and upsell.

Take accurate food and beverage orders, including item modifications, and enter them into the POS or handheld device. Deliver food and beverage orders to all tables/guests to Harkins’ standards, including the patio. Provide exemplary service to include refilling beverages and clearing tables/seats, while exceeding guest expectations.

Accurately collect payment from guests. Ensure server stations are set up and stocked for service. Understand and follow proper rules of hygiene and food safety. Knowledgeable of dietary restrictions to ensure orders are completed accurately for guests. Follow all applicable liquor laws, company policies, and safety procedures to Harkins’ Remain flexible during shift to ensure smooth and efficient operation of the dining service, as directed.

What We Are Looking For

Required to be at least 19 years of age. Required to obtain and maintain a current food handler’s card and/or food safety certification, and complete Responsible Service Training, (AZ Title 4 Liquor – Basic). 1+ year experience in high volume restaurant setting preferred. Available to work nights, weekends, and holidays.

Able to speak, read, write, and understand the primary language(s) used in the workplace and possess basic math skills, be fiscally responsible, and operate a point-of-sale system. Able to work in a fast-paced, loud environment, with multiple flashing lights, while in a standing position for extended periods of time. Capable of remaining calm and using good judgment and discretion in all situations.

Harkins Theatres is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. We thank all applicants in advance for their interest in this position, however only those selected for an interview will be contacted.

By applying to work for Harkins Theatres you agree to our Workplace Privacy Policy, available here