Senior Manager, Customer Relationship Management Platform, Unified Champion Schools

The Unified Champion Schools (UCS) team seeks a senior individual contributor role centered on implementation and adoption of the new Customer Relationship Manager system. Candidates will already have an understanding and previous experience with a CRM platform. This will ensure a good foundation to learn the features unique to the Special Olympics CRM and how it supports the Unified Champion Schools team.

They will also build a proficiency in the UCS Grant Portal connector to understand how data from the UCS Grant Portal connector is reflected in the CRM. In addition, they will troubleshoot Program questions and feedback.  A primary goal of this position is to ensure UCS staff have a seamless and easy experience when using the CRM as part of their everyday work.