Casual Food & Beverage Assistant

Food & Beverage Assistant Copthorne Tara Hotel London Kensington £12.71 per hour + service charge + great development opportunities Are you someone who enjoys working with people, thrives in a busy environment and takes pride in delivering great service? At Copthorne Tara Hotel London Kensington, we are looking for enthusiastic Food & Beverage Assistants to join our team.

Whether you're serving guests in our restaurants, supporting events and conferences, or helping create memorable experiences at the bar, no two days are the same. This is a fantastic opportunity for someone looking to start or develop a career in hospitality within one of London's largest hotels. What you'll be doing As a Food & Beverage Assistant, you'll play an important role in ensuring our guests receive a warm welcome and exceptional service throughout their visit.

Your responsibilities

Delivering friendly and professional service across our food and beverage outlets. Taking food and drink orders accurately and confidently. Serving food and beverages to company standards. Supporting conferences, banqueting and special events. Building rapport with guests and creating memorable experiences. Promoting menu items and upselling where appropriate.

Preparing and maintaining service areas and mise-en-place. Ensuring high standards of cleanliness, presentation and hygiene. Handling payments and operating POS systems. Working closely with colleagues across the hotel to support the guest journey. Taking ownership of guest requests and resolving issues wherever possible.

Requirements

What we're looking for

We're far more interested in attitude than experience. If you are motivated, reliable and enjoy working with people, we'd love to hear from you. You'll ideally be: Friendly, positive and approachable. Passionate about delivering excellent customer service. Comfortable working in a fast-paced environment. A strong team player.

Reliable, flexible and willing to learn. Confident communicating with guests and colleagues. Available to work a variety of shifts, including evenings and weekends. Previous hospitality experience is helpful but not essential, as full training will be provided.

Benefits

Why join Copthorne Tara Hotel? Located in the heart of Kensington, Copthorne Tara Hotel is one of London's largest and most established hotels, welcoming guests from all over the world. We believe hospitality is about people, and we invest heavily in developing our teams.

Benefits

Competitive hourly rate. Service charge. Meals on duty. Uniform provided. Employee discounts across Millennium Hotels & Resorts. Learning and development opportunities. Internal promotion and career progression opportunities. Apprenticeship and professional development programmes. Employee recognition initiatives. Access to wellbeing support.

A place to grow Many of our supervisors, managers and leaders started their careers in operational roles just like this one. If you are looking for more than just a job and want to build a career in hospitality, we'd love to hear from you. Apply today and become part of the Copthorne Tara Hotel family.