Sr. Quality Program Manager, Customer Defect Tracking & Resolution
Rochester, New York, United States of AmericaFull timePosted Jun 16, 2026
Job description
Join our team as a Senior Quality Program Manager, Customer Defect Tracking & Resolution. Lead global defect intake, triage, and escalation processes, ensuring compliance with QMS and regulatory standards. Drive cross-functional collaboration, continuous improvement, and customer satisfaction in a dynamic, regulated environment.
Shape the future of quality at Thermo Fisher Scientific.