Service Manager - Care

Service Manager – Learning Disabilities

• Bury St. Edmunds, Suffolk Salary: £37,259 per annum (pro rata) Hours: Full-Time, 37.5 hours/week (Mon–Fri, 9 am–5 pm standard, with minimal weekend cover as needed) Benefits: Generous employee benefits package, fully supported professional development, supportive peer network Make a Real Impact as a Service Manager Are you an experienced, values-driven social care leader looking for a role where your expertise truly changes lives? We are seeking an ambitious and compassionate Service Manager to lead two vibrant residential services in Bury St. Edmunds, supporting people with a learning disability to live independent, fulfilling lives. Supported directly by a 30-hour Assistant Manager and co-located with a collaborative team of fellow Service Managers, you’ll have the resources, structure, and backing you need to excel. Why Join Us? Work-Life Balance: Primary standard hours are Monday to Friday, 9:00 AM – 5:00 PM. Strong On-Site Support: Built-in 30-hour Assistant Manager plus peer managers working alongside you from the on-site registered office. Career Growth: Fully funded support toward your Level 5 Diploma in Leadership and Management for Adult Care (if not already held). Competitive Rewards: £37,259 pro rata, generous pension scheme, employee discounts, and ongoing leadership training programmes. The Role As the Service Manager, you will shape and deliver high-quality, person-centred support Key Responsibilities: Team Leadership: Manage, mentor, and inspire a dedicated support team to cultivate a positive, high-performing workplace culture. CQC Compliance & Excellence: Maintain full CQC compliance, drive continuous quality improvement, and champion safety and standards. Operational Management: Oversee service budgets, staff rotas, and daily operations. Partnership Building: Develop strong, trusting relationships with families, local commissioners, health professionals, and partner agencies.

What We Are Looking For

Experience managing or supervising teams within health and social care (learning disability experience strongly preferred). Regulatory Knowledge: Sound working knowledge of CQC fundamental standards, safeguarding, and person-centred care practices.

Qualifications

Level 5 Diploma in Leadership and Management for Adult Care (or a commitment to achieve it with our full support). Values-Led Mindset: Exceptional communication skills, practical problem-solving ability, and a genuine passion for advocating for the rights of people with learning disabilities. Ready to Lead and Inspire?

If you are a passionate leader ready to make a lasting difference in Bury St. Edmunds, we want to hear from you. Apply today to take the next step in your social care leadership career!