Application Maintenance / Production Support(Java Application)

L3 production support for Java Spring Boot applications. Analyze and resolve complex production incidents. Perform root cause analysis (RCA) and implement permanent fixes. Debug application issues using logs and code. Coordinate with L1/L2 support teams and developers. Deploy patches and support production releases. Monitor application health and ensure SLA compliance.

Mandatory Technical Skills Java Spring Boot – Able to understand and debug the application code. Unix/Linux – Strong command-line skills for log analysis, process monitoring, and troubleshooting. Oracle Database 19c – SQL queries and basic database troubleshooting. Nice-to-Have Skills WebLogic/JBoss – Application deployment and troubleshooting.

Apache Web Server – Configuration and log analysis. Shell Scripting – Automating support activities. PL/SQL – Debugging database-related issues. Workflow Systems – Supporting workflow-based applications. Ideal Candidate The ideal candidate would have: 4–8+ years in Application Support/Production Support (L2/L3) . Experience supporting Java Spring Boot applications in production.

Strong troubleshooting skills rather than pure development experience. Knowledge of Unix/Linux , Oracle Database , and middleware (WebLogic/JBoss). Experience with incident management, RCA, and release support. Familiarity with ticketing tools such as ServiceNow, Jira, or Remedy