Fish Supply Salesperson

Job Summary

The Aquatic Supply Sales Associate is responsible for delivering outstanding customer service while supporting sales, maintaining store standards, and building product knowledge. Team members in this role embody our core values by being positive toward people and pets, eager to learn, team-oriented, and accountable. This position plays a vital role in creating a welcoming and knowledgeable shopping experience for every guest.

Essential Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Provide exceptional customer service by greeting every guest, listening to their needs, and offering friendly, knowledgeable solutions. Maintain familiarity with current promotions, advertisements, and featured products.

Support merchandising efforts, including display upkeep, product replenishment, and rotation. Uphold store policies and procedures related to signage, pricing, and loss prevention. Build and maintain strong product knowledge of aquatic supplies through training and self-learning, demonstrating an eagerness to learn and share accurate information with customers.

Answer phones promptly and professionally. Assist with training and mentoring team members, contributing to a collaborative and team-oriented environment. Communicate customer feedback, requests, or concerns to management in an accountable and solution-focused manner. Adhere to assigned work schedules and remain flexible when asked to assist other departments.

Contribute to a clean, organized, and customer-friendly store environment. Core Competencies Positive attitude toward people and pets Strong customer focus Eager to learn and continuously improve Team-oriented with strong organizational skills Dependable and accountable Clear and professional communication Work Environment This position operates in a retail environment and regularly uses standard equipment such as computers, phones, and scanners.

Physical Requirements This is an active role that requires standing, walking, bending, and lifting throughout the day. Team members must be able to lift or move items up to 40 pounds. Schedule Expectations Evening, weekend, and holiday availability required to meet business needs.

Qualifications

High school diploma or GED Preferred: One year of retail or customer service experience Knowledge of aquariums, fish, or pond care is a plus