HR/CALL Representative

Job Summary

We are US based company and looking for a motivated and professional HR / Call Representative to handle employee and candidate communication, respond to inquiries, conduct follow-up calls, and support day-to-day HR and recruitment activities. The ideal candidate should have good communication skills, a positive attitude, and the ability to build professional relationships over the phone.

Key Responsibilities

Make outbound calls to candidates, employees, and clients as required. Handle incoming calls and respond to queries professionally. Explain job openings, company policies, interview processes, and other relevant information. Screen candidates. Follow up with candidates regarding documents, joining dates, and recruitment status.

Maintain accurate records of calls, candidate information, and follow-ups. Coordinate with the HR/recruitment team to support hiring activities. Maintain confidentiality of employee and candidate information. Handle basic HR-related queries and direct complex issues to the appropriate department. Provide regular updates and reports to the HR or team manager.

Requirements

Good verbal and written communication skills.(English is mandatory). Comfortable speaking with candidates and employees over the phone. Basic knowledge of MS Office, email, and internet applications. Ability to handle multiple calls and follow-ups efficiently. Positive attitude and professional communication style. Freshers and experienced candidates can apply.

Must be graduate.

Preferred Skills

Customer service and interpersonal skills. Telephone etiquette. Negotiation and convincing skills. Time management and organizational skills. Basic knowledge of recruitment/HR processes. Employment Type: Full-time Experience: Freshers and experienced candidates are welcome. (Must in US Customer support) Shift Type: Rotational(Mostly night) Pay- 16k-20k