Front Office Medical Assistant

Front Office Medical Assistant Pittsburgh Gastroenterology Associates | Pittsburgh, PA Join Our Team! Pittsburgh Gastroenterology Associates is seeking a motivated, dependable, and detail-oriented Front Office Medical Assistant to join our busy gastroenterology practice. We are looking for an energetic, organized individual who thrives in a fast-paced environment, enjoys working with patients, and understands the importance of teamwork.

The ideal candidate is an excellent multitasker who can efficiently manage both front office and clinical responsibilities while maintaining a positive, professional attitude. This position plays an important role in ensuring a smooth patient experience from check-in through discharge while helping our physicians and staff maintain an efficient daily workflow.

Key Responsibilities

Greet and check in patients in a friendly, professional manner, ensuring accurate registration and patient information. Prepare patient charts prior to office visits, reviewing electronic medical records and ensuring necessary documentation, testing results, and medical information are available. Room patients efficiently, obtain vital signs, review medications, and update patient histories.

Assist physicians with patient care and office-based procedures as needed. Discharge patients following office visits, coordinate follow-up appointments, and provide physician-directed instructions. Schedule office visits, follow-up appointments, and GI procedures. Answer incoming telephone calls and respond to patient inquiries in a professional and timely manner.

Maintain accurate documentation and patient information within the electronic health record. Communicate effectively with physicians, clinical staff, patients, and referring offices. Maintain patient confidentiality and comply with HIPAA guidelines. Work collaboratively with coworkers to maintain efficient patient flow throughout the day.

Assist with additional administrative and clinical responsibilities as needed.

What We're Looking For

Ability to thrive in a busy, fast-paced medical office. Excellent attention to detail and strong organizational skills. A positive attitude and willingness to work as part of a team. Strong communication and interpersonal skills. Ability to multitask, prioritize responsibilities, and adapt to changing demands. Dependability, flexibility, and a strong work ethic.

A friendly, professional demeanor and commitment to excellent patient care. Ability to remain calm, focused, and professional during busy or stressful situations. Strong computer skills and experience working with electronic medical records. A proactive approach to helping coworkers and keeping daily operations running smoothly.

Qualifications

Certified Medical Assistant (CMA) preferred. Minimum of two years of medical assistant experience preferred. Gastroenterology experience is a plus. Previous front office experience in a medical practice preferred. CPR certification preferred.