Fine Art Shipping Manager

We are seeking an experienced and competent Fine Art Shipping Manager to oversee all aspects of artwork logistics, ensuring safe, timely, and cost‑effective transport for exhibitions, fairs, loans, and sales. This senior role requires expertise in fine art handling, international shipping, and regulatory compliance, including ATA Carnet procedures and CITES regulations.

You'll lead shipping staff, manage supplier relationships, and deliver exceptional client service while maintaining meticulous records and compliance with international standards.

What you'll do

Oversee logistics for incoming and outgoing artwork, including packing, crating, labelling, transit, and tracking. Coordinate with freight forwarders, curators, conservators, and installers to meet deadlines. Ensure insurance coverage and compliance with customs and cultural property laws. Supplier and Stakeholder Management: Manage and negotiate with freight forwarders, carriers, couriers, and customs brokers.

Build strong client relationships and present logistics options for delivery and installation. Logistics and Inventory Management: Prepare shipping documentation, maintain tracking systems, and oversee inventory in storage facilities. Manage budgets, approve expenditures, and monitor KPIs. Ensure environmental and security standards in storage and transit, conduct risk assessments, and implement loss‑prevention procedures.

Requirements

What you'll bring

Education

and Background Degree in arts administration, logistics, museum studies, business, or related field (BCom in Supply Chain/Operations/Logistics preferred) 5+ years’ experience in fine art shipping/logistics or collections management, with at least 2 years in a supervisory role Fine Art Logistics and Technical Compliance Strong knowledge of fine art packing/crating, condition reporting, and conservation‑aware handling Proven experience with ATA Carnet documentation and CITES compliance Familiarity with import/export law, customs procedures, and insurance for artworks Physical ability to oversee and occasionally perform manual handling tasks; understanding of health and safety procedures Meticulous attention to detail and respect for provenance and condition Fastidious attention to detail, record keeping and accuracy Systems and Technical Tools Proficiency in inventory/shipping software and shipment tracking tools Intermediate or Advanced Microsoft Office skills (Excel, PowerPoint) Leadership and Stakeholder Relations Excellent organisational, negotiation, and stakeholder management skills Excellent communication skills and the ability to engage authentically with diverse stakeholders (clients, artists, lenders, customs officials) Strong ability to work as part of a team, and the ability to plan, lead and motivate Independent working methods requiring decision-making, responsibility, and accountability A commitment to confidentiality at all times, both within the organisation and outside of it, in perpetuity Work Style and Strategic Mindset Nimble and adaptive thinking Ability to problem solve, multi-task, work well under pressure, and meet deadlines Big picture thinking with an understanding of the overall brand identities and goals and a strong desire to continue to grow and build on these goals Logistical Requirements and Availability Valid driver’s license Willingness to travel domestically and internationally as needed Flexibility to work overtime and across time zones as required Benefits Permanent role 9 am to 5:30 pm Willingness and ability to be available from home for after-hours meetings with US freight forwarders and the team based at the company's gallery in North America