Assistant Manager - Transactional Quality - Pune - Magarpatta - SEZ - REF113749L_2026289324

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

The Assistant Manager – Transactional Quality is responsible for ensuring process quality, compliance, and operational excellence across Record to Report (RTR) and Royalty processes. The role involves conducting quality audits, identifying process improvement opportunities, analyzing quality trends, driving corrective actions, and supporting governance activities to ensure delivery of high-quality services in accordance with client and organizational requirements.

Key Responsibilities

• Quality Assurance & Governance Execute quality frameworks, audit plans, and quality control mechanisms across RTR and Royalty processes. Ensure adherence to Standard Operating Procedures (SOPs), accounting standards, client requirements, and internal controls. Monitor quality performance and identify areas for improvement. Conduct calibration sessions to ensure consistency in quality evaluations. Audit & Compliance Perform transaction, process, and compliance audits across RTR and Royalty activities. Review journal entries, reconciliations, month-end close activities, financial reporting outputs, and royalty transactions for accuracy and compliance. Identify control gaps, process risks, and quality issues. Ensure effective implementation and closure of corrective and preventive actions (CAPA). Reporting & Analytics Analyze audit findings, quality scores, defect trends, and process performance metrics. Prepare dashboards, scorecards, and periodic quality reports for management review. Provide actionable insights to improve accuracy, efficiency, and compliance. Track and report quality KPIs and improvement initiatives. Bachelor's Degree in Commerce, Accounting, Finance, Business Administration, or Related Field. M.Com, MBA (Finance), CA Inter, CMA Inter, or equivalent qualification, Preferred Work Experience in Finance & Accounting, Shared Services, BPO, or BPM environments. Minimum 2 to 3 years of experience in Quality, Audit, Compliance, or Process Excellence roles. Strong understanding of RTR processes including General Ledger, Journal Entries, Account Reconciliations, Fixed Assets, Intercompany Accounting, Financial Reporting, and Month-End Close. Exposure to Royalty accounting, royalty reconciliations, contractual compliance, and reporting activities is preferred. Experience in stakeholder management and quality governance. Knowledge of RTR controls, accounting principles, and compliance requirements. Expertise in audit methodologies, Root Cause Analysis (RCA), CAPA, and process improvement techniques. Advanced proficiency in Microsoft Excel and PowerPoint. Exposure to SAP, Oracle, or other ERP systems. Knowledge of Power BI or reporting tools will be an added advantage. Transactional Quality Work Experience – 3 Years Plus. FNA – Either Towers
• GL/AP OR AR/ Royalty (AP)
• Any Two Towers. Role:
• Individual Contributor Role. Shifts:
• UK – 12-9 PM /1-10 PM IST.