Houseman - New Property- Opening in August!!

Job Details: Job Location: TRU by Hilton

• Laredo TX
• Laredo, TX, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, We are thrilled to announce an opportunity to be a part of the Opening Team of the new Tru by Hilton IN Laredo TX. Join us in partnering with one of the best-in-class hotel operators, Texas Western Hospitality. Don't miss your chance to be a part of this team!! Assists incoming and outgoing guests in loading baggage into the van at the hotel, the airport, or other destination. Transports guests to and from the airport or other guest-requested locations. Drives and parks safely in accordance with hotel driving policies. Keeps all necessary licenses and driving record documents in the car at all times. Ensures passengers take proper safety precautions and remain seated while driving. Reports accidents and/or vehicle damage immediately to supervisor. Explains and promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/functions in the hotel and in the surrounding area (including times, dates, and costs). Is very familiar with the surrounding area and local streets. Keeps the vans interior clean, organized, and fresh-smelling for the passengers comfort. Ensures the hotels entrance and drive-up areas are always presentable and free from trash, food, etc. Provides guests with local directions in a courteous and accurate manner as requested. Houseman and Security Duties Ensures baggage is secured and tagged at guest request to store baggage. May occasionally transport luggage, items, or other goods to or from the airport, hotel, or other location without passengers present in order to provide guest services. Responds quickly to guest requests or complaints in a friendly manner and ensures appropriate action is taken. Reports necessary complaints and issues to proper management. Follows up to ensure guest satisfaction. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management Qualifications: