Network Engineer (Broadband)

Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are looking for a professional and motivated individual to join our team as a Network Engineer (Broadband) .

Network Engineers are responsible for the installation, operation, maintenance, and troubleshooting of the company's network infrastructure. This role supports DOCSIS, fiber, Ethernet, routing, switching, and transport systems that provide Internet services to thousands of residential customers across multiple states.

The Network Engineer responds to outages, implements network changes, assists with capacity planning, and works closely with field technicians and vendors to maintain a highly available service provider network. What are the responsibilities of a Network Engineer? Configure, maintain, and troubleshoot Cisco routers, switches, CMTS platforms, and broadband transport equipment.

Monitor network health using network management and monitoring platforms. Investigate customer-impacting issues and isolate problems affecting multiple subscribers. Support DOCSIS infrastructure, fiber distribution, Ethernet transport, and IP routing. Configure and troubleshoot routing protocols including BGP and OSPF.

Assist with GRE tunnels, VLANs, VRFs, DHCP relay, and network segmentation. Coordinate maintenance windows and perform firmware or software upgrades. Maintain network documentation, diagrams, and standard operating procedures. Work with ISPs, transport providers, and hardware vendors during service disruptions. Participate in network expansion projects and equipment deployments.

Assist in capacity planning and utilization analysis. Provide technical support to Operations, Field Technicians, and Customer Support. Participate in an after-hours on-call rotation . What are the Role Requirements? Bachelor’s degree in Computer Science, Information Technology, or a related field preferred (or equivalent experience) 2–6 years of network engineering, administration, or IP network support experience Hands-on experience with routing and switching platforms (Cisco, Juniper, Mikrotik, CASA, Fortinet, and other major OEM hardware such as Dell/HP) Strong working knowledge of networking protocols and technologies, including IPv4/IPv6, TCP/IP, UDP, BGP, OSPF, VLANs, DHCP, DNS, GRE tunnels, SNMP, VPN, and related protocols Experience with network design, implementation, administration, and troubleshooting Familiarity with network monitoring systems and tools Strong analytical, troubleshooting, and problem-solving skills, including the ability to diagnose and resolve issues quickly during outages Ability to prioritize and manage multiple issues/projects in a fast-paced environment Proficiency with Microsoft Office Strong written and verbal communication skills Ability to work cooperatively, maintain confidentiality, and perform under pressure Valid driver’s license and reliable transportation; willingness to travel as needed What's in it for you?

Comprehensive benefits package, including 401(k) with company match Generous paid time off programs Competitive compensation plan Employee referral program Great work environment Opportunities for advancement Discounted apartment home Grow a Career with Edward Rose & Sons! Edward Rose & Sons is committed to career development for our team.

We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business. Our Mission, Vision, and Values: We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.