Administrative Assistant Hospice House

The VNA of the Treasure Coast provides compassionate, innovative care of the highest quality, setting the standard for patients and caregivers needing private care, home health, hospice, and community health services. Together, we provide the highest quality patient care. Come be a part of the VNA team! We are a mission-minded non-profit organization that has been committed to making a difference in the community we serve since 1975!

The VNA offers its associates a competitive array of benefits and perks such as: EXCELLENT VISIT AND START OF CARE RATES!!!! 403b retirement plan with company match after one year Complimentary access to VNA Mobile Health Clinic Free CEU credits Immediate Access to Employee Assistance Plan (EAP) Several local and national discounts Job Summary: Provide administrative tasks including receptionist’s duties as assigned under the direction of the Director of the Hospice House Manager and the Vice President of Clinical services.

Integrate and demonstrate the Core Values of the VNA in all aspects of work responsibilities. ____________________________________________________________________________ Essential Job Duties and Responsibilities: The individual must be able to perform the essential job duties and responsibilities to be effective. Other duties may be assigned as needed.

1. Answer all incoming call promptly and professionally.
2. Provide information to callers, route calls appropriately and relay messages as needed.
3. Greet persons entering organization.
4. Welcome all visitors and direct individuals to correct destination.
5. Maintain security, visitor sign in log and issue visitor badges as needed.
6. Respond to general inquiries; provide information to patient’s families and visitors.
7. Receive deliveries from outside vendors with appropriate follow through.
8. Respond to questions and provide information to other departments and the public related to the department, whether by phone, email, letter or in person with timely follow through.
9. Perform routine office duties include processing mail and purchase orders, answering department calls, making copies, scanning, faxing, filing, ordering supplies, updating department database and other duties as required. Collaborate with Finance/ Purchasing to periodically arrange for conference registration and travel for department associates and/or board members. Schedule, coordinate, and facilitate staff meetings.

Qualifications

To perform this job successfully, an individual must have the following.  High school diploma and five years related work experience.  Associates or bachelors degree preferred but will consider all individuals with qualified experience.  Microsoft Office, (Outlook, Word, Excel, PowerPoint) and database reporting required, and the ability to type efficiently.

*This position requires a screening through the Care Provider Background Screening Clearinghouse. For more information, please visit https://info.flclearinghouse.com Benefits: 403(b) matching Employee assistance program Employee discount Flexible schedule Referral program