Multimedia Marketing Consultant-Inside Sales

Job Details: Job Location: TH Media

• Dubuque, IA, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: Negligible, Job Shift: Day, Job Category: Sales, Specific Responsibilities: Provide advertising and marketing services to current customers while identifying and developing new business opportunities through outbound sales calls, email communications, and other sales and marketing initiatives. Maintain a customer-first environment through proactive service and support for internal and external customers. Collaborate with account executives, coordinators, and other departments to meet deadlines, maintain quality standards, support revenue growth, and control expenses. Coordinate and collaborate on revenue-generating special sections and projects, including sales, reporting, development, execution, and follow-up activities based on product requirements and project objectives. Coordinate advertising orders, ad copy, ad creation, ad tracking, and related production activities. Review, revise, and approve customer proofs to ensure accuracy and compliance with publication deadlines. Process advertising orders, enter and maintain customer information, and provide related administrative support. Respond to incoming customer inquiries and conduct outbound sales and follow-up activities. Conduct collection efforts on past-due customer accounts and collaborate with supervisors, managers, and accounting staff to resolve outstanding balances. Adhere to department standards, procedures, and quality expectations. Participate in the Great Game of Business and support company initiatives. Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements. Perform all other duties as assigned.

Qualifications

Qualifications: High school diploma or equivalent required. Previous sales, customer service, office administration, or related experience required. Experience with outbound phone sales is preferred. Proficiency with Microsoft Office, internet applications, and general business technology. Strong verbal, written, and interpersonal communication skills.

Ability to manage multiple priorities, maintain attention to detail, and meet deadlines in a fast-paced environment. Ability to work independently while contributing effectively within a team environment. Strong customer service, organizational, and problem-solving skills. Ability to adapt to changing priorities and business needs.

Valid driver's license and adhere to company driving eligibility requirements, including proof of auto insurance. Demonstrated alignment with company core values and ESOP culture. Physical Requirements: Prolonged periods of sitting, standing, and working at a computer. Ability to frequently communicate with customers, prospects, and employees in person, by telephone, and through electronic communications.

Ability to regularly operate standard office equipment, including computers, keyboards, phones, and other office technology. Ability to move about the office and travel locally for customer meetings, sales calls, events, and company activities. Ability to occasionally lift, carry, and move materials weighing up to 20 pounds.