System Administrator

Job Description: Systems Administrator oversees and maintains company-wide IT infrastructure, ensures system performance, security, and reliability, leads IT projects and upgrades, provides technical support, and mentors IT staff while supporting business operations. Primary Responsibilities : The System Administrator is responsible for keeping servers, end-user systems, and core IT services running at all locations.

Administer Windows Server and Active Directory: user and computer accounts, group membership, Group Policy, password resets, and account lockouts. Support Microsoft 365 and Azure, including Exchange Online, Teams, OneDrive, licensing, and mailbox and permission requests. Watch server, network, and application health in our monitoring tools, respond to alerts, and escalate when needed.

Patch, image, and manage workstations and servers with endpoint management tools. Work Service Desk tickets assignments, keep them updated, and close them on time. Help with backups, restore tests, and basic disaster-recovery tasks. Follow security policies, including application allowlisting, email security, least-privilege access, and audit requests.

Support printers, camera and badge systems, and other plant-floor devices with the infrastructure team. Keep documentation current: procedures, asset records, and knowledge base articles. Occasionally travel to company sites.

Qualifications

& Experience : A willingness to learn and grow is critical for this position. An associate's or bachelor's degree in IT, Computer Science, or a related field, or equivalent hands-on experience. 2+ years in IT support, help desk, or system administration. A working knowledge of Windows 10/11, Windows Server, Active Directory, DNS, and DHCP.

An understanding of networking basics: TCP/IP, VLANs, and how to troubleshoot connectivity. CompTIA A+, Network+, or Security+, or Microsoft certifications such as MD-102 or AZ-900. Experience with virtualization (VMware or Hyper-V), Microsoft 365 admin centers, Power. Shell scription or backup tools like Veeam. Behavioral Skills : Behavioral skills are critical for determining success in a career.

Strong problem-solving, communication, and customer service skills. Ability to manage multiple tasks and collaborate with teams. Maintains accuracy and thoroughness in system configurations, documentation, and troubleshooting. Embraces new technologies, processes, and changing business needs. Demonstrates reliability, ownership of responsibilities, and discretion when handling confidential information.

Proactively identifies opportunities to improve system performance, security, and efficiency. About RoyOMartin At RoyOMartin, people are our number-one asset. We are committed to keeping them safe and supporting them as they learn and grow. There’s just something unique about being in the people business: Our leaders are involved in daily operations and nurture personal relationships; our employees stick with us for the long term and appreciate our top-notch benefits, and we believe that everyone has the capacity to succeed.

With superior product quality and outstanding customer service at the heart of our more than 1,200-person operation, RoyOMartin is proud to serve America’s building industry. Through our Forest Stewardship Council® (FSC®) certification, customers can be assured that we responsibly source our raw materials from regional forests to produce “Made in the U.

S.A.” oriented strand board (OSB), plywood, timbers, and boards in safety-award-winning manufacturing environments. RoyOMartin is an Equal Opportunity Employer.