Supervisor Operations - Cold Food

Job Title: Supervisor Operations

• Cold Food Job Location: Des Plaines-USA-60016 Work Location Type: On-Site Salary Range: $59,796.82 - 74,746.03 About us Since 1942, Sky. Chefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At Sky. Chefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights. Role Purpose Statement Responsible for overseeing cold food production operations in a high-volume airline catering environment, ensuring all meals are prepared, assembled, and delivered on schedule to support more than 180 flights daily. Manages production teams by assigning tasks, monitoring performance, and holding team members accountable for meeting quality, safety, and productivity standards. Demonstrates strong time management skills and a thorough understanding of airline catering requirements, recognizing that on-time food production is critical to preventing flight delays. Regularly walks the production floor to observe workflow, address operational challenges, ensure compliance with procedures, and maintain efficient production processes. A driven and results-oriented leader with proven supervisory experience, focused on team performance, operational excellence, and customer satisfaction. Main Accountabilities Supervisor Responsibility Responsible for supervising the Cold Food Department and working closely with other department leaders Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely Conduct daily work group meetings Maintains all financial goals related to material, productivity, overtime, and labor goals Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.) Document and follow up on all department processes in order to implement improvements Other duties as deemed necessary Key Competencies Airline Catering Operations Team Supervision & Leadership Employee Accountability Production Planning & Coordination Time Management Quality & Food Safety Compliance Performance Monitoring Workflow Optimization Meeting Critical Flight Deadlines High-Volume Production Environment Continuous Floor Presence & Observation Problem Solving & Decision Making Knowledge, Skills and Experience Associates/Bachelor’s degree or equivalent experience In addition, one to three years of supervisory experience in a food production and restaurant or catering environment or equivalent experience Food handling and food safety knowledge experience Must have strong and effective leadership and communication skills and the ability to successfully manage a staff of 20+ hourly employees Candidate must be comfortable with all levels of employees and have the ability to drive positive program change. Ability to give negative and positive feedback to employees on a daily basis Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations Excellent verbal, written and organizational skills required along with the ability to multi-task Good knowledge of Microsoft Office and Windows-based computer applications Sky. Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.