Tennis Desk Attendant

Job Details: Job Location: NorthStone Country Club

• Huntersville, NC, Salary Range: Undisclosed, Job Summary (Essential Functions) Sell tennis merchandise in the Tennis Shop. Maintain the Tennis Shop and manage court reservations. Job Tasks/Duties Supplies towels, cups and ice to members and guests. Records all charge tickets and charges guest fees, if applicable. Responsible for demonstrator tennis rackets loaned to members and their guests. Builds creative and appealing displays and rotates merchandise periodically. Restocks merchandise when necessary. Inventories and prices in-coming merchandise. Ensures that tennis accessories are properly inventoried and maintained. Takes and records court reservations and assists in finding cooperative partners for players. Informs members about club programs and tournaments. Directs members and guests to their courts. Promotes and sells Tennis Shop merchandise. Assists members and guests with Tennis Shop merchandise selections and purchases. Fills special orders for members. Empties trash on each court and cleans courts. Maintains Tennis Shop and keeps storage area tidy. Vacuums and dusts tennis shop daily. Takes towels to and from laundry area. Reports any complaints, feedback, or concerns from membership to Assistant Tennis Professional or Tennis Professional. Completes other appropriate assignments made by the Assistant Tennis Professional or Tennis Professional.

Qualifications

Education

and/or Experience Some High School required. Competitive tennis experience as an athlete preferred. Background in retail, sporting goods preferred. Familiarity with POS software. Job Knowledge, Core Competencies and Expectations Able to operate a point-of-sale (POS) system. Outstanding customer service skills. Enthusiastically promote the game of tennis.

Knowledge of and ability to perform required role in emergency situations. Physical Demands and Work Environment Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position. Frequent lifting, bending, climbing, stooping and pulling. Frequent repetitive motions.

Continuous standing and walking.