Delivery Manager (USA & UK Market)

Softmason Technologies India Pvt Ltd is a fast-growing IT company delivering innovative software solutions and digital transformation services. We partner with global clients across the USA and UK to deliver scalable, high-quality technology solutions.

Job Summary

We are seeking an experienced and strategic Delivery Manager to oversee end-to-end delivery of software projects for USA & UK clients . The ideal candidate will be responsible for ensuring timely, high-quality delivery, managing client relationships, and leading cross-functional teams.

Key Responsibilities

Manage end-to-end project delivery across multiple projects Ensure timely delivery, quality standards, and client satisfaction Coordinate with development, QA, DevOps, and project teams Act as the primary point of contact for USA & UK clients Monitor project performance, KPIs, and delivery metrics Identify risks and implement mitigation strategies Drive process improvements and delivery excellence Ensure adherence to Agile / Scrum / Delivery frameworks Required Skills Strong experience in delivery management (08–10 years) Experience handling USA & UK clients / international projects Deep understanding of SDLC and project delivery lifecycle Strong leadership, communication, and stakeholder management skills Ability to manage multiple teams and projects simultaneously Strong problem-solving and decision-making skills Preferred Skills (Good to Have) Technical background in software development Experience with tools like JIRA, Confluence, MS Project Knowledge of cloud technologies (AWS / Azure) PMP / Agile / Scrum certifications Eligibility Criteria B.

Tech / B.E / MCA / MBA or related field Experience managing global teams and remote delivery