Clinical Coordinator - OrthoAccess Walk-In Clinic

Job Details: Job Location: Portland, ME

• Portland, ME, Salary Range: $20.54 - $30.81Hourly, a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Clinical Coordinator About the Role: Orthopaedic Associates of Maine is seeking a highly organized and patient-focused Clinical Coordinator to support our physicians, advanced practice providers, and clinical team at our Ortho. Access Walk-In Clinic. This role combines both clinical and administrative responsibilities, helping ensure a seamless patient experience from appointment preparation through post-operative follow-up. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is passionate about delivering exceptional patient care.

What You'll Do

Coordinate daily clinic operations alongside providers, clinical staff, and leadership Serve as a resource for clinical questions and workflow support Prepare and review patient charts for completeness prior to appointments Ensure required documentation, including H&Ps, is completed and available Manage patient communications through phone calls, portal messages, and other channels Act as a liaison between providers and patients regarding follow-up care, wound care, pain management, and appointments Enter orders for labs, imaging, and other services as directed by providers Document patient care and maintain accurate records within the electronic health record (EHR) Coordinate pre-operative care, diagnostic testing, and medical clearances with patients and care teams Schedule appointments and assist with obtaining prior authorizations Review test results with patients at the provider's direction Conduct post-operative patient follow-up calls and coordinate additional care as needed Process FMLA and disability paperwork Monitor departmental voicemail and assist with patient correspondence Collaborate with multiple departments to support efficient clinic operations Qualifications: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } What You Bring: Experience in a medical office, clinic, or healthcare setting Strong understanding of clinical workflows and patient care coordination Excellent verbal and written communication skills Ability to manage multiple priorities in a fast-paced environment Strong organizational skills and attention to detail Experience working within an electronic health record (EHR) system Ability to maintain patient confidentiality and comply with HIPAA requirements Excellent customer service and interpersonal skills Ability to work independently while collaborating effectively with a team Strong problem-solving skills and sound judgment Why Orthopaedic Associates of Maine?

At Orthopaedic Associates of Maine, we're committed to providing exceptional orthopedic care while creating a workplace where employees feel supported and valued. Supportive, mission-driven team Competitive pay and benefits package Daytime shifts with no overnights or weekends Opportunity to grow your skills and expand your expertise Collaborative environment focused on exceptional patient care Meaningful work that directly impacts patients throughout their care journey Join a team that values teamwork, communication, and outstanding patient care while helping patients achieve their best outcomes.