Customer Relations Representative - State Farm Agent Team Member

We need an outstanding relationship-builder with a positive attitude, ready to assist our clientele. Looking for a Customer Service Account Representative. You will participate with the full customer life cycle, from the inception of a relationship to the ultimate satisfaction of the customer during the transaction process.

About you

• Excellent relationship-building skills with customers, internal team members and external partners
• An analytical and creative mind to solve complex business problems
• Eager to increase customer satisfaction and retention
• Able to communicate clearly and effectively (both written and verbal)
• Excellent prioritization and management skills
• Outstanding interpersonal skills
• Eagerness to continual learn, adapt and improve
• Self-motivated with a team player attitude Why is this a Great Opportunity?
• Career opportunity with a profitable and growing company
• Recognition and appreciation of your accomplishments
• Qualified, energetic team members who share the same objectives and seek the same accomplishments
• Experienced leadership team with an excellent track record of success
• Represent a Top 500 Company with a proven record of success We offer:
• Schedule biweekly pay (salary)
• Health, Dental & Vision Benefits
• A team with a positive, motivated work environment
• Initial, ongoing and continuous training with Benefit package
• Bonus program Responsibilities:
• Establishing a trusted strategic advisor relationship with each client and driving continued value of our products and services
• Accountability for your customers' success, which includes customer retention, positive reviews from customers and increase engagement
• Identifying upselling opportunities and sharing them with the team members for account growth
• Advocating for our customers' needs and sharing feedback with the team
• Proactively managing accounts and using the internal resources available
• Deliver proof of value to our customers