Employee Benefits - Account Manager

Job Title: Account Manager – Employee Benefits Location: Dallas, TX (On-Site) Employment Type: Full-Time About the Opportunity Symbiotic Services is seeking a detail-oriented Account Manager to support employee benefits operations for a growing brokerage focused on small businesses across Texas. This role offers the opportunity to work closely with leadership, contribute to operational improvements, and play a key role in client service and renewal management.

Key Responsibilities

Manage group health insurance renewals from start to finish Organize and maintain census data, carrier quotes, and client proposals Track timelines and ensure all deadlines are met Support client enrollments and implementation processes Communicate with clients and insurance carriers Assist in improving internal workflows and tracking systems Qualifications & Requirements Minimum 2+ years of experience in employee benefits or insurance brokerage support Proven experience managing group health renewals Strong organizational skills with the ability to track multiple deadlines Proficiency in Excel and CRM systems Texas Life & Health license preferred (or willingness to obtain) Ability to perform effectively during high-volume renewal periods (Oct–Dec) Strong communication skills and attention to detail Comfortable working in a small, team-oriented environment What Symbiotic Services Offers Competitive base salary plus performance-based incentives Direct collaboration with leadership Opportunity for career growth and increased responsibility Supportive, team-driven work environment This is an excellent opportunity for a motivated professional looking to grow within a dynamic and entrepreneurial setting while making a meaningful impact.