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Head - FCU| Mumbai

Mumbai, Maharashtra, IndiaPosted Oct 16, 2026

Job description

  1. Product Knowledge
  • In-depth knowledge of asset products like Credit Cards, Merchant acquiring business, PL, AL,TW,CV,CE,HCF,LAP,HL,SME,MSME,. Agri etc.
  1. Analytical Skills - should be extremely good at identifying triggers for sampling and investigation based on info fetched from HUNTER/SFDC application, transaction monitoring systems, LOS and STP Process.
  2. Digital Process - experience in process movement from manual to digital FCU activity, LOS environment and portfolio monitoring.
  3. Investigation – deep experience in investigation and initiating recovery action
  4. Agency Management – deep knowledge about FCU specific agencies, identification, empanelment and management of those agencies and management of work allocation, billing, payment, counter verification and performance benchmark and monitoring.
  5. Relationship Management - effective communicator, negotiator, extremely good connects in peer bank and Law enforcement agencies/ Law firms etc.
  6. Preventive Fraud Management
  • Framing Anti-fraud process and policies for identification of fraud at application stage. Connected with competition and updated with prevailing fraud trends and fraudsters methods. Creating a framework for effective preventive fraud mechanism. Creating awareness and deterrent based on attempted / identified fraud.
  1. Portfolio Monitoring – On go Team Mangement, Vendor Management Experience Range : 10 to 15 Years Qualifications : Graduate (Any Specialisation) CA MBA

Description copied from CSB Bank's careers page. Read the full posting before you apply.

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