Salesforce Administrator

This is a remote position. Company Profile At Growthline Partners, we excel at engineering and implementing integrated AI enabled cost-effective CRM platforms and solutions for distributors, manufacturers, and project-centric companies. By leveraging leading-end software from companies such as Zoho, Salesforce, Microsoft, and Signals, our certified consultants engineer and implement CRM platforms that are a single source of truth which: Support Sales, Marketing and Customer Service on one integrated platform Integrate with your company’s existing ERP/MRP legacy software Support Rev.

Ops capabilities and advantages Provides for an excellent customer experience Position Overview This position is a per contract, remote contract position. This position would be best suited for an independent contractor who is looking to supplement their current “book-of-business.” Purpose The Salesforce Administrator will be responsible for the day-to-day configuration, support, and maintenance of Salesforce.

com applications. The Salesforce Admin will work with stakeholders, customers, and vendors to ensure the successful adoption of Salesforce.com as the primary tool for customer service, sales, and marketing. Major Tasks, Responsibilities & Key Accountabilities Create and maintain users, roles, profiles, security settings, custom objects, and fields Develop and maintain reports, dashboards, workflows, and other automation Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential Develop, document, and maintain operational processes and procedures related to Salesforce Provide technical support and training to end-users on Salesforce usage Requirements 3+ years of Salesforce Administration experience Advanced knowledge of Salesforce configuration, customization, and integration Experience with Lightning platform, Sales Cloud, Service Cloud, and Communities Proficient in SQL and Apex programming Preferred Qualifications Proven work experience as a Salesforce Administrator or similar role Salesforce certified administrator or Salesforce advanced administrator certification Extensive experience in the administration and maintenance of Salesforce systems Experience in performing Salesforce upgrades and ensuring successful integration Exceptional ability to create and maintain Salesforce databases In-depth knowledge of Salesforce products and their functionalities A bachelor’s degree in computer science or related field is preferred Experience working for a consulting or software development company Knowledge, Skills, Abilities & Competencies Proficient in Microsoft 365 and additional tools such as Visio or Git software Must be customer service oriented, flexible, and have a high energy level Must have excellent follow-through skills Desire and proven ability to learn and grow