Store Manager

Sales and Operational Excellence: Exceed Sales KPIs and maintain operational excellence. Empower the team to achieve sales targets. Ensure compliance with SOPs and conduct store audits. Be a Role Model: Ensure exceptional guest experiences. Create engaging narratives for customer engagement. Inspire and coach sales associates.

Ensure team members embody LEGO's commitment to creativity and play. Customer Experience: Provide clear direction for delivering a signature experience. Maintain visually appealing store displays. Maximize repeat business and Net Promoter Score Team Leadership and Development: Recruit and develop a high performing team.

Communicate effectively through coaching and performance management. Identify and develop talent for career progression Collaboration and Business Performance: Collaborate effectively with internal and external stakeholders Demonstrate strong teamwork to deliver business performance Solve store issues to ensure smooth operations.

Requirements

Minimum of 6 years in retail management roles. Strong ability to motivate and develop a high-performing team. Excellent organizational and communication skills. Proven track record in achieving sales targets and maintaining operational standards. Passionate about delivering exceptional customer experiences. Keen eye for visual merchandising and store layout.

Demonstrated problem-solving skills to efficiently resolve operational issues. Ability to embody and inspire others with LEGO's brand values of creativity and play. Benefits