Business Analyst

Accountabilities ● Lead end-end high or low-level requirements for complex initiatives, selecting and tailoring techniques to fit project stage and delivery method ● Produce and assure high-quality artefacts beyond the basics: service models (operating/ support model), RFI/RFQ (supplier requirement packs, complex / nonstandard), end user support documentation.

● Define scope and success criteria; establish and maintain traceability from the scope through to requirements, test and evidence benefits. ● Define and refine business processes and systems requirements to enhance organisational efficiency. ● Lead the development and implementation of effective solutions in alignment with business goals.

● Facilitate workshops and stakeholder alignment across multiple hierarchies, proactively manage conflict, ambiguity and competing priorities. ● Manage stakeholder relationships to ensure clear communication and alignment on project objectives and outcomes. ● Create and validate data flows/ information models and integration touch points; collaborate with data architects and engineers to ensure feasibility and compliance.

Utilise both Agile and Waterfall methodologies to suit project demands and deliver timely results. ● Oversee the prototyping and wireframing for new systems implementations, ensuring specifications meet user needs. ● Act as a mentor to junior analysts, guiding them in their career progression and skill development. ● Maintain a comprehensive understanding of technological trends and innovations to drive continuous improvement.

● Ensure compliance with all relevant regulations and standards within project delivery. ● Support PMO governance and stage gates by owning analysis inputs to gate artifacts, shaping project packs and ensuring change control and scope management are applied consistently.