Financial Aid Records Specialist

Financial Aid Records Specialist (Part-Time) COMPENSATION & BENEFITS Expected Pay Range: $24-26/ hr (0.5 FTE / 20 hours per week) Salary is commensurate with experience and qualifications.

Benefits

& Perks: RMU offers a comprehensive benefits and perks package, which includes: 20 paid holidays Employer‑matched 401(k) with immediate vesting Financial wellness coaching and retirement planning support WORK ENVIRONMENT & SCHEDULE This is a remote, part-time position scheduled for 20–25 hours per week. Work is performed primarily in a home office environment using computers, office equipment, secure technology, and virtual collaboration tools.

The position requires maintaining the confidentiality and security of institutional data while working remotely in accordance with RMU policies.

ABOUT THE ROLE

The Financial Aid Records Specialist supports RMU’s operational mission by ensuring the accuracy, integrity, and compliance of financial aid records and administrative processes. The role maintains reliable systems and documentation that support the effective administration of federal, state, institutional, and private financial aid programs.

WHY THIS ROLE MATTERS Accurate records and compliant processes reduce institutional risk, strengthen audit readiness, and enable consistent service to students and RMU. This role provides essential operational infrastructure for advising, compliance, federal reporting, loan administration, and the overall effectiveness of the Financial Aid department.

WHAT YOU WILL DO

(CORE RESPONSIBILITIES) The following highlights the primary responsibilities of the role. A full list of essential functions is maintained in the official job description. Maintain accurate, organized, secure financial aid records, forms, templates, and electronic documentation in accordance with federal, state, institutional, and lender requirements.

Administer federal and private loan records and reporting processes, including monitoring loan requirements, enrollment reporting, borrower status, aggregate loan limits, and disbursement schedules. Develop and update departmental procedures, forms, and training documentation that support consistent operations, regulatory compliance, audit readiness, and staff onboarding.

Identify record discrepancies and outstanding requirements, coordinate corrections with staff, and escalate policy or compliance exceptions to leadership as appropriate. Support records-related inquiries, system testing, procedural enhancements, special projects, audits, and other continuous improvement efforts. WHAT SUCCESS LOOKS LIKE Successful candidates typically become fully proficient in the position within their first year, build effective working relationships with key stakeholders, and consistently meet performance expectations aligned with the role’s responsibilities.

Success in this role also includes maintaining accurate and secure records, completing reporting and documentation on time, and supporting compliant, audit-ready departmental processes.

WHAT WE ARE LOOKING FOR

(QUALIFICATIONS) Education / Certification: Associate degree in business, higher education, office administration, information systems, or a related field, or an equivalent combination of education and directly related experience required. Bachelor’s degree preferred. No licensure or certification required. NASFAA Credentials or other financial aid-related professional development certifications are preferred or may be obtained after hire.

Experience / Knowledge: Minimum of two (2) years of progressively responsible administrative, records management, compliance, or student services experience required. Experience in higher education, financial aid administration, regulatory compliance, or managing confidential records is preferred. Experience working with student information systems, document management systems, or other enterprise databases is highly desirable.

Skills/Abilities: Working knowledge of federal Title IV financial aid programs, FERPA, and financial aid compliance requirements preferred. Experience developing procedures, maintaining documentation, or creating staff training materials preferred. Advanced proficiency with Microsoft Office applications, particularly Excel and Word, preferred.

Ability to analyze, interpret, and apply detailed federal regulations, institutional policies, and technical procedures while exercising sound judgment. Ability to organize, prioritize, and manage multiple tasks, deadlines, and interruptions while maintaining accuracy in a remote work environment. Availability: 20–25 hours per week.

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS

• Perform computer-based work requiring frequent use of a keyboard, mouse, telephone, office equipment, and close visual attention to detailed records.
• Communicate effectively and apply sound judgment when interpreting regulations, policies, and technical procedures.
• Remain seated or stationary for extended periods while organizing multiple tasks, deadlines, and interruptions with accuracy.
• Work primarily from a remote home office using secure technology and virtual collaboration tools while protecting confidential institutional data. ABOUT RMU Rocky Mountain University of Health Professions (RMU) is a graduate‑level institution dedicated to advancing healthcare education, research, and service. The university prepares healthcare professionals through evidence‑based curricula, collaborative learning, and a commitment to ethical and inclusive practice. RMU values innovation, service, and continuous improvement, supporting faculty and staff who contribute to a learning environment focused on student success and community impact. EQUAL OPPORTUNITY & ACCOMMODATION RMU is an equal opportunity employer and is committed to creating an inclusive and accessible workplace. We provide reasonable accommodation to qualified individuals with disabilities and comply with all applicable federal, state, and local laws. Employment with the university is at‑will, unless otherwise provided by applicable state law.