Dispatcher

Job Summary

Schedule and dispatch inspectors to appropriate locations according to customer specifications or needs. Ensure employee dispatched is suitable for job in question. Update and coordinate with Operations personnel regarding coverage of actual and anticipated jobs. Primary Duties and Responsibilities

• Responsible for dispatching of field personnel, ensuring accuracy of job instructions, matching qualified personnel with requirements of job and overall handling of assignments
• Prepare daily work schedules and emergency coverage scenarios
• Relay work orders, messages, and information to or from field inspectors, laboratory staff, supervisors and customers
• When instructed by Operations personnel, confer with customers in order to address questions, problems, and requests for service
• Responsible for the collection and distribution of field paperwork to Operations staff to allow them to prepare updates and reports for customers
• Other similar duties related to field inspection work and operations coordination as assigned by supervisor