Account Associate - State Farm Agent Team Member

Ellicott City, MD, United StatesFull-timePosted Dec 4, 2025

Job description

Account Associate – Service & In-Book Sales Mike Sawyer State Farm Agency Deliver excellent service. Strengthen customer relationships. Advance your career. Mike Sawyer State Farm is seeking a customer-focused professional who enjoys helping people while identifying opportunities to enhance their protection. As an Account Associate, you’ll manage existing client accounts, address service needs, and proactively identify in-book sales opportunities that support customer loyalty and agency growth.

This position requires Property & Casualty and Life & Health licenses. If you’re not yet licensed, we provide full support and paid training to help you obtain the required credentials. What You’ll Do: Support Client Needs

  • Respond to customer inquiries and deliver prompt, professional assistance. Manage Policy Servicing
  • Handle policy updates, renewals, billing questions, and documentation. Conduct Policy Reviews
  • Identify coverage gaps and present opportunities for additional protection or product upgrades. Maintain Accurate Records
  • Keep client information up to date and ensure timely follow-up on outstanding items. Collaborate with the Team
  • Work alongside colleagues to provide a seamless, high-quality client experience. What You Bring
  • Excellent communication and problem-solving skills
  • A strong service mindset with confidence in discussing coverage options
  • Organization, attention to detail, and comfort working in a fast-paced environment
  • Prior experience in insurance, customer service, or sales preferred
  • Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support Why You’ll Love Working With Us
  • Competitive pay with performance-based bonus opportunities
  • Paid training and full licensing assistance provided
  • Clear paths for career development and advancement
  • Supportive, team-oriented environment that values both service and results
  • Meaningful work helping clients protect what matters most If you take pride in delivering exceptional service and are motivated by opportunities to grow through in-book sales, apply today to join Mike Sawyer State Farm.

Description copied from Mike Sawyer State Farm Agency's careers page. Read the full posting before you apply.

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