Night Audit

Responsibilities

Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing.

Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes. Run night audit final after ensuring all revenues are in balance nightly. Perform the duties of a Front Desk Agent/Bellman including check-ins and check-outs. Compile guest email addresses for comment cards and our market research company.

Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report" and send to all employees. Basic supervision of 3rd shift staff. Attend quarterly Night Staff meeting with Front Desk Manager/Housekeeping Manager/General Manager.

Qualifications

Accounting background preferred, but not required. Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing computer screens. Excellent speech communication skills required to communicate with guests over the telephone.

Excellent comprehension and literacy required for reading daily reports, numbers, etc. Ability to lift files/papers up to 5 lbs. 50% of time. May lift luggage up to 50 lbs. No continuous standing, climbing or driving required. Personal computer, telephone, cash register, calculator - approximately 90-95% of time. Work inside 95% of 8 hours.

Must pass a background check.