Weekend Assistant Manager

This job requires 2 - 3 days a week, including Saturday and Sunday. Assistant Managers are required to work a minimum of 2 weekends a month.

Key Responsibilities

Oversee daily mall operations during weekends, ensuring a seamless and enjoyable experience for both shoppers and merchants. Customer Service: Provide exceptional service to customers and merchants, addressing inquiries, concerns, and feedback promptly and professionally. Support Dealers: Assist mall dealers with their needs, including resolving issues, providing information, and facilitating communication with mall management.

Safety and Security: Monitor the mall for any safety or security issues, coordinate with security personnel, and ensure compliance with safety regulations. Event Coordination: Support the planning and execution of weekend events and promotions, enhancing the overall shopping experience. Administrative Tasks: Perform administrative duties such as preparing reports, managing schedules, and maintaining records.

Technology Utilization: Utilize computers and software for various tasks including inventory management, scheduling, and communication. Storage Assistance: Assist storage clients with their needs, including facilitating access and providing information about storage services. U-Haul Rentals: Process U-Haul rentals and returns, ensuring a smooth and efficient transaction for customers.

Other Duties: Perform other tasks as needed to support mall operations and merchant success.

Qualifications

Previous experience in retail management, customer service, or a related field. Strong leadership and interpersonal skills. Excellent communication and problem-solving abilities. Ability to work independently and handle multiple tasks simultaneously. Flexibility to work weekends and adapt to changing schedules. High school diploma or equivalent; additional education or training in management is a plus.

Must be able to lift 50+ pounds Ability to use computer, Microsoft Office, Shopify POS Drivers License with Clean driving record Available to work 2-3 Weekends per month Benefits Competitive hourly wage. Opportunity to grow within a supportive and dynamic work environment. Employee discounts and other perks. Hands-on experience in a thriving retail environment.

How to Apply Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are a great fit for this role. Please send your application to [email protected] and a paragraph about your favorite vintage find. Join the Jackson Square Mall team and play a key role in supporting local entrepreneurs and enhancing our vibrant shopping community!

All prospective assistant managers are subject to a background and credit check. 4o Salary $17 - $20 per hour