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Female Gym Branch Manager | Dubai
Job description
We're one of the UAE's fastest-growing fitness chains, known for vibrant street art, innovative design, energetic music and a strong community spirit. With thousands of weekly classes, industry-leading equipment and world-class trainers, we're redefining wellness journeys. We're not just a gym, we're a lifestyle destination, and we have exciting expansion plans ahead.
The Role: We're looking for a dedicated, experienced Female Gym Branch Manager to lead our Dubai location. You'll manage branch operations, lead a talented team, and create a standout member experience that drives membership growth.
What You'll Do
- Oversee all aspects of branch operations, including staff management, member engagement, revenue generation and facility maintenance
- Keep the facility clean, safe and well organised every day
- Coach your team, give regular performance feedback and support their professional development
- Build a positive, inclusive culture based on teamwork, accountability and excellent service
- Develop strategies to improve member engagement, satisfaction and retention
- Build strong relationships with members through personal interactions, and handle enquiries, concerns and feedback promptly and professionally
- Plan and run sales and marketing initiatives to grow memberships and personal training sales
- Set and achieve revenue targets, track KPIs and maximise profitability
- Analyse market trends, competitor activity and member feedback to spot opportunities for growth
- Create maintenance schedules and procedures that keep equipment running with minimal downtime
- Work closely with department heads to keep operations running smoothly
- Ensure compliance with health and safety regulations, industry standards and company policies
- Manage budgets, control costs and find opportunities for savings and efficiencies What You'll Bring:
- Proven experience managing branch operations in the fitness industry, with a record of meeting or exceeding targets
- A recognised Personal Training or Group Exercise qualification
- Strong team leadership skills and the ability to motivate a diverse team of fitness professionals and support staff
- Excellent customer experience skills and a welcoming, supportive style
- Experience with membership retention strategies and keeping satisfaction and loyalty high
- Strong staff training and development skills
- The ability to plan and deliver sales initiatives that grow membership and revenue
- Good knowledge of industry regulations and legal and safety standards
- Familiarity with CRM systems
- Fluent Arabic (spoken and written)
- Currently based in the UAE
- A humble, knowledgeable and experienced leader Package:
- Salary: AED 12,000 – 15,000 per month
- Quarterly incentive, plus commission on group exercise and personal training sessions you deliver, on top of your salary
- Employment visa provided
- Annual flight ticket allowance, paid yearly - 30 calendar days of paid annual leave
- Medical insurance (NAS)
- Uniform provided
- Education support and sponsorship for competitions
- Schedule: 48 hours per week over 6 days, with up to 50 PT sessions per month How to Apply: Click Apply on the job link via the bio or website www.thefitstaff.com
Description copied from Fit Staff Recruitment Agency's careers page. Read the full posting before you apply.
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