Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: At Steve Metzler’s State Farm agency, we’re more than just an insurance office — we’re a friendly, family-oriented team that values a positive, supportive work environment. Enjoy great staff benefits including paid time off, health insurance, and opportunities to increase your earning potential through team contests and performance goals.

Steve has proudly called Pittsburgh home for the past 5 years and has enjoyed nearly 8 years with State Farm in the insurance industry. When he's not helping customers protect what matters most, he enjoys watching hockey and spending quality time with his wife and two dogs, Turbo and Baloo. If you're looking for a place where you're valued, encouraged to grow, and treated like family — this is it.

Apply today and start building a career you’ll love! ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.