Customer Service

Are you the One? If you are a Customer Service Agent with experience greeting customers with a friendly welcome and be helpful to customers, vendors, and co-workers. If you feel comfortable asking customers if they are interested in purchasing additional items (suggestive “plus” selling), this may be the opportunity for you!

Primary Functions Exposed to cold or hot temperature extremes performing in the walk-in cooler, freezer, and/or outdoors Bend at waist with some twisting during the workday Clean interior/exterior areas (trash disposal, bathrooms, spills, etc.) Grasp, reach, and manipulate objects with hands continuously throughout the day.

(This requires eye-hand coordination, and may occasionally require climbing a ladder to store/retrieve materials or place/remove signs) Occasionally lift and/or carry up to 60 pounds from ground to waist (to replenish fountain syrups, ice, etc.) Push/pull with arms up to a force of 20 pounds (utilizing a hand-truck, sweep and mop the floors, etc.)

Routinely lift and/or carry up to 30 pounds from ground to overhead (stocking/maintaining inventory levels on the shelves, in the cooler and freezer, etc.) Stand, stoop and/or walk for an entire shift Accurately complete daily paperwork Properly ring up all sales on a cash register, accurately count back change, handle money, checks and other types of payment received for products sold Efficiently perform multi-function operations of all store equipment (fuel pumps, measure fuel tank levels, etc.)

Maintain property and equipment to ensure customers have a safe shopping experience The ideal candidate: Have the ability to communicate (orally and in writing) in English Capable of being at work as scheduled to relieve prior shift employees Experience in retail sales preferred Legally eligible to work in the United States Reliable transportation to and from the store What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience: Follow Company Loss Prevention and Safety Procedures, such as wearing suitable clothing for safety purposes, and not working outside at night, etc. High School diploma or equivalent of the same Multi-task, detail-oriented, remain service-centric Must be able to work alone.

Comply with all standards. Manage time effectively Communicate with guests and co-workers in a friendly and helpful professional manner. Work as a team member Assist with guest issues, being professional, and maintaining a hospitable caring attitude. Well-groomed and professional appearance. Effective communication skills.

Good listener. Emphatic and tolerant. Rational, prudent, and practical.