Hotel Night Auditor

**Job Summary: **We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision.

Compensation: $16 - $19 hourly

Key Responsibilities:

• Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys.

• Handle guest requests, concerns, and complaints promptly and professionally.

• Process payments and transactions, including room charges, cash, debit, or credit.

• Ensure the common area and lobby are clean and presentable.

• Run daily reports, such as arrivals, departures, and special requests, checking for accuracy.

• Maintain front desk supplies and equipment.

• Coordinate with housekeeping and maintenance to track room readiness.

• Answer guest calls and provide information about the property and local attractions.

• Perform administrative duties, including filing and updating records.

• Safeguard guest information and handle confidential records with integrity.

• Other duties as assigned.

Requirements:

• 1 year of experience in hospitality and front desk roles.

• Strong written and verbal communication skills.

• Proficiency in Windows operating systems, spreadsheets, and word processing.

• Ability to solve problems and make decisions quickly.

• High school diploma or equivalent.

• Ability to work independently and handle stressful situations.

Physical Demands:

• Regularly required to walk, stand, and use hands to complete tasks.

• Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.