Front Desk Representative

Job description : We are a busy OB/GYN Practice located in Roswell with an immediate opening for a Front Desk Receptionist to join our team. The right candidate will possess key strengths in data entry and patient services. Essential job functions: Maintains reception area and conference room for order and cleanliness on a daily basis Welcomes patients and office guests, offering coffee and beverages Schedule/Reschedule appointments for new and returning patients, places appointment reminder calls Accurately enters personal, guarantor and insurance information into Software Program Answers all incoming calls in a timely and professional manner, transfers calls appropriately, maintains confidentiality (i.

e. quiet and confidential are usually the manner for all phone calls) Takes and relays messages in a timely and efficient manner. Checks voice mail when indicated Addresses patient inquiries and provides support as needed Performs other related duties as required Qualifications: Must have a High School Diploma or an equivalent degree Experience as receptionist or customer service role.

(medical office setting strongly preferred) Spanish bilingual strongly preferred Must possess strong verbal and written communication skills Able to deal with a variety of customers professionally and cheerfully, even under pressure Strong data entry skills, general clerical aptitude and basic knowledge of record keeping Able to make simple computations and tabulations accurately and with reasonable speed Provide strong problem-solving abilities Maintain strict confidentiality and adhere to HIPAA regulations Able to understand and follow simple oral and written instructions and adhere to prescribed departmental routines Skilled in Microsoft Word and Excel Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Ability to Commute: Roswell, GA 30076 (Required) Ability to Relocate: Roswell, GA 30076: Relocate before starting work (Required) Work Location: In person Requirements KNOWLEDGE, SKILLS AND ABILITIES

• Self motivated and self directed, taking action
• Understand the role of teamwork in providing a quality service
• Understand the accuracy when dealing with patients
• Possess a general clerical aptitude and basic knowledge of record keeping
• The ability to communicate effectively with a wide range of people professionally and cheerfully, even under pressure
• Maintain confidentiality and discretion as a rule
• Able to understand and follow simple oral and written instructions and adhere to prescribed departmental routines Benefits 3 weeks vacation time Health Insurance Employer Contribution to Health Insurance 401(k) Plan available (after one (1) of employment)