Lead Business Analyst - MS 365 Copilot

We're looking for a Lead Business Analyst to shape the product direction and roadmap of our comprehensive settlement platform. The successful candidate will collaborate with Accounting, Treasury, Tax, Legal, Compliance, and engineering teams to design, construct, and expand the systems supporting partner settlement, payout, and essential finance operations.

Responsibilities

Own and shape the product vision, strategy, and roadmap for the comprehensive settlement and payout platform Collaborate with Accounting, Treasury, Tax, Legal, Compliance, and business stakeholders to convert intricate financial and regulatory needs into scalable product solutions Guide complete product execution alongside engineering teams, spanning requirements gathering, design, development, launch, and refinement Construct secure, auditable, and adaptable settlement systems capable of supporting varied business models, fee structures, promotional offers, and market growth Establish and track performance indicators like settlement accuracy, reconciliation speed, dispute frequency, and payout punctuality, while continuously enhancing platform efficiency Enhance clarity and confidence in settlement calculations through development of tools, reports, and diagnostic resources for both internal teams and external partners Balance competing priorities among speed, precision, regulatory compliance, and operational costs while upholding strong financial integrity standards Direct prioritization efforts and relay roadmap choices to senior leadership and various stakeholder groups Undertake travel to Korea when required Requirements 10-14 years of professional experience, demonstrating success in launching and expanding complex systems and products Preferred background spanning finance, accounting, fintech, payments, or marketplace/retail platform sectors Hands-on experience with financial systems, settlement processes, payouts, reconciliation, or similar areas Sharp analytical and problem-solving capabilities, with strong comfort handling data and performance metrics Proven capability to collaborate across engineering, finance, and business functions Outstanding written and verbal communication skills alongside strong stakeholder management abilities Capacity to navigate uncertainty, establish clarity, and achieve outcomes within a rapidly evolving environment A Bachelor's degree in Business, Finance, Engineering, Computer Science, or comparable practical experience Professional-level English fluency, with Korean language ability considered advantageous Nice to have MBA, Engineering degree, or other relevant advanced qualification Background in e-commerce, marketplace, or two-sided platform business models Knowledge of accounting, tax, treasury, or compliance processes within multinational settings Exposure to A/B testing, experimentation methods, and platform-focused product development approaches