Hourly Manager/Key Employee

Position Overview

Oversees essential business duties related to the day-to-day operations of the restaurant; specifically in the areas of Hospitality, Safety, Cleanliness, Kitchen and Bar. This position ensures the shift runs efficiently, provides clear direction to hourly employees, and communicates all necessary business, employee, customer updates to management team during shift changes.

The hourly manager performs standard management duties, including opening and closing restaurant, completing employee checkouts, guest satisfaction, placing product orders, cash handling and maintaining a clean and organized restaurant. This position ensures all employees adhere to company policy and standards at all times.

Accountabilities People Leadership & Coaching Training & Development Customer Guest Service & Atmosphere Guest Satisfaction Food & Beverage Quality Financials Deliver Results Inventory Control Standards Responsible Alcohol Service Food Safety/Sanitation Facility Cleanliness Safety & Security Responsibilities Monitor Staffing Levels Proper Cash Handling Following Proper Systems Team Building Vendor Relationships To Go Service & Catering Knowledge, Skills, Abilities Basic knowledge in Microsoft Word and Excel General knowledge in full service restaurant operations/ hospitality industry Strong organization and planning skills Strong operational skills in a customer-service & hospitality environment Strong coaching skills Intermediate mathematical computations skills Ability to communicate clearly and concisely, both orally and in writing Ability to build relationships at all levels Ability to handle confidential and sensitive information Ability to manage changing priorities Benefits (eligibility requirements apply) Paid Sick Time – Provided in accordance with the Arizona Fair Wages and Healthy Families Act Paid Vacation – Available after 12 months, accrued based on hours worked Medical Insurance – Partial employer-paid coverage for eligible employees after 12 months of employment and meeting minimum hours requirements 401(k) Plan – Available based on eligibility requirements Health Savings Account – Available only to employees who enroll in a qualifying high-deductible health plan option This employer participates in E-Verify.