Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2012 and currently lead a team of seven. My career with State Farm began in 1995 after college, starting in corporate as a Claims Representative. That experience gave me a strong foundation in customer service and helping people through important moments in their lives. I graduated from Winthrop University and am married with two children and a grandchild.

I’ve lived in the Savannah area since the mid-90s and have long called Wilmington Island home. Outside of work, I enjoy boating, pickleball, and swimming. Giving back to the community is very important to me. I stay involved with organizations such as the YMCA and St. Vincent’s Academy and support volunteer efforts including Relay for Life, Second Harvest, Folds of Honor, and the Frank Callen Boys & Girls Home.

Our agency offers quarterly team-building activities, office competitions, professional development opportunities, Simple IRA, health benefits, and a strong focus on work-life balance. We work hard, support one another, and make sure to have fun along the way. Our culture is one of the things we’re most proud of. We’ve built a close-knit, family-oriented team with a positive and encouraging environment.

I’m looking for someone who will contribute to that culture—someone who values teamwork, positivity, and helping others. If you’re looking for a supportive office where you can grow professionally while being part of a strong team, this could be a great fit for you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.