Manager Investigations

Manager Investigations, Building Commission NSW Grade: Clerk Grade 11/12 Duration: full-time, ongoing Location: Parramatta, flexible with in-office attendance required Building Commission NSW is seeking an experienced investigations leader to head its Residential Builder Investigation Unit. You’ll lead investigations and targeted operations into breaches of building and consumer protection laws, bringing professionalism, sound judgement, investigative rigour and clear direction to matters that affect homeowners and confidence in the NSW building and construction industry.

About the role

As Manager Investigations within the Investigations and Enforcement directorate, you will lead a large team delivering major, complex and routine investigations and targeted operations to strengthen compliance with building and consumer protection laws. You will provide clear operational direction, oversee day-to-day delivery and guide investigators through end-to-end investigations into alleged breaches and offences, principally under the Home Building Act 1989 , Australian Consumer Law and Crimes Act 1900 , as well as other relevant legislation.

In this role, you will: Provide clear strategic and operational direction and inspiring leadership to foster a culture of teamwork, professionalism, achievement and accountability. Develop and empower our team of talented investigators, ensuring they're ready to take on new challenges and responsibilities. Mentor and support our Investigators to excel in their roles in an environment of continuous improvement.

Collaborate effectively with internal stakeholders, other assessment and investigative teams, inspectors, lawyers, management and the executive team. To be successful in this role, you will demonstrate: Appropriate qualifications and/or significant industry experience. Proven expertise in effectively leading operational staff, providing quality support and mentorship in high-volume, high-pressure environments.

A track record of skilfully conducting and managing investigations, proficiently gathering evidence, and preparing briefs for prosecution. Advanced knowledge of criminal law, rules of evidence, criminal procedures and administrative law. Exceptional communication skills, including the ability to produce timely, well-crafted reports and effortlessly engage with stakeholders both inside and outside the organisation to achieve results.

Demonstrated experience in leading the development and execution of successful compliance programs. Useful links BCNSW website BCNSW Compliance and enforcement policy How to Apply: Submit an up-to-date CV (maximum 5 pages) and a brief cover letter (maximum 2 pages) Combine your CV and cover letter into a single document when submitting your application Ensure your application clearly outlines how your skills and experience align with the requirements of the role For any recruitment related queries please contact Talent Advisor, Afrah via afrah.

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