Housing Management Assistant

You will serve as a HOUSING MANAGEMENT ASSISTANT in the UNACCOMPANIED HOUSING DIVISION of NB CORONADO

GS-05 :Your resume must demonstrate at least three years of general experience that includes one year of experience equivalent to the next lower grade level (GS-04) or pay band in the federal service or equivalent experience in the private or public sector:

1. Assisting with complaints concerning residents;
2. Assisting applicants with their housing needs; and
3. Evaluating the cleanliness, maintenance, and habitability of housing units. NOTE: This experience must be fully demonstrated in your resume to be considered for this position. GS-07 :Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
4. Ensuring proper customer service and compliance with appropriate mandates of the Housing Program;
5. Receiving and processing complaints and related investigations concerning residents;
6. Processing requests for permanent and temporary quarters; and
7. Scheduling and coordinating the maintenance and repair of housing units and conducting follow-up inspections to verify that discrepancies are corrected. NOTE: Information must be supported in your resume in order to be considered for this position. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: GS:05 : 4-year course of study leading to a bachelor's degree GS-07 : 1 full year of graduate level education or superior academic achievement A transcript must be submitted with your application if qualifying using education.

See Required Documents for additional information.