Senior Associate, Health Equity

Position Title: Senior Associate, Health Equity Reports to: Senior Manager, Health Equity Department: Health Equity Organization Summary: United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood.

Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance.

UWNYC’s Health Equity work is grounded in a place-based approach, collaborating with community organizations, government partners, and policymakers to advance policies and public investments informed by local knowledge, community priorities, and the lived experiences of New Yorkers.

Position Overview

Reporting to the Senior Manager, Health Equity, the Senior Associate, Health Equity will support the implementation and ongoing management of UWNYC’s Connect2Care initiative and other Health Equity programs focused on expanding access to preventive care, strengthening community-based health infrastructure, and addressing social determinants of health.

The Senior Associate will play a key role in coordinating community-based organizations, healthcare providers, vendors, and internal teams; managing project timelines and deliverables; supporting program data collection and performance monitoring; and helping ensure high-quality, consistent program implementation across New York City.

This role is well suited for a highly organized, collaborative, and solutions-oriented professional who can manage multiple workstreams, build strong relationships with diverse partners, and translate program goals into effective day-to-day execution. Primary Responsibilities: Partnership Management Manage and maintain strong partnerships with community-based organizations (CBOs), healthcare providers, and other key stakeholders to support the successful implementation of Connect2Care and related health equity initiatives.

Provide technical assistance to partners, including training on referral platforms, program workflows, data collection processes, and culturally responsive service delivery practices. Collaborate with partners to monitor program implementation, identify challenges, and develop solutions that enhance participant engagement and outcomes.

Support community outreach and engagement efforts to advance place-based solutions and address social determinants of health. Coordinate and facilitate meetings, trainings, and stakeholder convenings to strengthen partnerships and drive program objectives. Project Management & Performance Monitoring Manage defined projects and workstreams across Connect2Care and related health equity initiatives, including developing project plans, establishing timelines and milestones, coordinating deliverables, tracking dependencies and action items, identifying risks or delays, and driving work through completion.

Serve as a liaison between internal teams, external partners, and vendors to ensure clear roles and responsibilities, timely follow-up, alignment on deliverables, and effective execution of program goals. Monitor program performance through data collection, analysis, and reporting, utilizing key performance indicators (KPIs) to assess effectiveness and identify opportunities for improvement.

Develop and maintain dashboards, reports, and tracking tools to support performance management, strategic decision-making, and continuous quality improvement. Prepare regular updates, presentations, and reports for leadership, funders, and key stakeholders, highlighting program achievements, challenges, and recommendations.

Support the implementation of new programs, pilots, and innovative initiatives by coordinating operational activities, monitoring outcomes, and documenting lessons learned. Program Support Travel across boroughs to support on-site events, conduct site visits, monitor program implementation, and strengthen local partnerships.

Design and disseminate health education materials, program resources, and communications that promote wellness, health literacy, and equitable access to care. Support the integration of digital tools and platforms to enhance service delivery, streamline referrals, and improve participant tracking and engagement. Align program activities with organizational priorities and broader health equity strategies to advance sustainable community impact.

Conduct assessments, surveys, and stakeholder feedback activities to identify community needs, evaluate program effectiveness, and inform future program design and strategy. Assist in the development and refinement of program workflows, standard operating procedures, and operational processes to improve efficiency and scalability.

Skills, Knowledge, and Experience: Bachelor’s degree in public health, public administration, social work, health policy, community health, or a related field required. A minimum of two years of experience supporting or managing community health, public health, human services, nonprofit, or other complex cross-sector initiatives.

Three to five years’ experience working directly with community-based organizations and/or healthcare providers, managing timelines and deliverables, coordinating events or program implementation, collecting and tracking program data, and preparing reports or other materials for internal and external stakeholders preferred.

Demonstrated project management skills, including the ability to develop and manage workplans, timelines, milestones, deliverables, action items, and multiple concurrent priorities. Strong follow-through and attention to detail, with the ability to anticipate needs, identify risks or barriers, troubleshoot implementation challenges, and drive assigned workstreams through completion.

Ability to coordinate effectively across multiple internal and external stakeholders, establish clear next steps and accountability, and maintain momentum across projects with competing priorities and deadlines. Strong written and verbal communication skills, with the ability to prepare clear program materials, reports, presentations, meeting materials, and stakeholder communications for diverse audiences.

Strong meeting coordination and facilitation skills, including the ability to develop agendas, facilitate discussions and trainings, document decisions and action items, and ensure timely follow-up. Experience collecting, organizing, analyzing, and interpreting program data to monitor implementation, assess performance, and support continuous quality improvement.

Comfort using project management, data tracking, and collaboration tools; experience with referral platforms, CRM systems, dashboards, or similar technology is a plus. Demonstrated ability to build trusted relationships and work effectively with community-based organizations and diverse communities, with an understanding of health equity, social determinants of health, and culturally responsive approaches.

Key Competencies : Network Oriented Problem-Solving Skills Effective and Engaging Communication Strong Analytical and Data Skills Cultural Competency Salary Range: Senior Associate Salary Range The final determination of salary, within this range, will depend on the candidate’s education, skills and experience required for the position.

Additional Information: UWNYC is presently on a Hybrid/In-Person work schedule. United Way of NYC Core Competencies for All Staff Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.

Relationship-Oriented : Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal. Collaborator : Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact.

Brand Steward : Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network . United Way of New York City is an Equal Employment Opportunity Employer