Retail Sales Team Lead (SPX Express)

Sales & Partner Acquisition: Lead the overall Retail Sales strategy to exceed core business targets. Identify, negotiate with, and recruit high-volume Seller Drop-Off Point (SDOP) partners capable of bringing in sellers for non-Shopee drop-off orders. Partner Management & Metric Optimization: Actively manage and track the performance of existing SDOP partners.

Analyze key performance metrics—specifically Average Daily Orders (ADO)—and execute initiatives to drive partner productivity and overall order volume. Large Team Leadership & Oversight: Directly manage a large team structured across two core functions: Retail Sales and Service Point Training. Operational Problem Solving: Resolve operational bottlenecks, partner escalations, and logistical challenges rapidly to maintain seamless partner network execution.

Education

minimum Bachelor's Degree in Business Administration, or related field. Sales Expertise: Proven track record in retail sales, business development, or partner acquisition within logistics, supply chain, or e-commerce industries. Analytical & Problem-Solving Skills: Strong capability to track, analyze, and optimize performance metrics (e.

g., ADO) alongside a practical approach to troubleshooting operational bottlenecks. People Management: Demonstrated experience leading large, diverse teams across full-time staff, temporary contractors, and third-party BPO vendors. Communication: Exceptional negotiation, relationship management, and team delegation skills.