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Quality & Insights Analyst
Job description
Seeking a Quality & Insights Analyst to assess service standards using KPI data, Root Cause and Trends analysis, and quality reporting across errors, complaints, and customer feedback. You will work within an Agile structure, collaborate cross-functionally, and communicate insights to stakeholders, supporting continuous improvement and regulatory-compliant quality reviews.
Description copied from Allianz's careers page. Read the full posting before you apply.
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