Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in May 2025 and currently lead a growing team of two. I’m married with two children and had a unique upbringing (attending 12 different schools across five countries before graduating high school), which helped shape my adaptability, communication skills, and appreciation for different perspectives and cultures.

I stay actively involved in the community by sponsoring youth baseball leagues, supporting women’s empowerment initiatives, and participating in the local Chamber of Commerce. Building strong community relationships is an important part of our agency culture. Our agency offers professional development opportunities, involvement in the Aspirant program, performance-based incentives, potential travel opportunities, licensing reimbursement, and a strong focus on work-life balance.

We’re committed to helping team members grow both personally and professionally. Our culture is centered around integrity, growth, and customer service. I’m looking for someone who is kind, hardworking, goal-oriented, and eager to learn. The ideal candidate is customer-focused, ambitious, and hungry to grow within a supportive and fast-moving environment.

If you’re looking for an opportunity to grow alongside a new and developing agency, this could be a great fit for you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.