Support Services - Team Leader

Why join us? Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals.

Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other. Team Leader

• Community Rehabilitation Service Location: Fleetwood Rate: Competitive rate up to £15.45 Contract: Full Time, 35 hours per week Lead a Team That Changes Lives Working in rehabilitation is unlike any other leadership role. As a Team Leader , you will lead and inspire a team of Community Support Workers who support individuals recovering from brain injury and neurological conditions to regain their independence, confidence, and daily living skills. This is an opportunity to make a genuine difference, not only to the people we support but also to the staff you lead. Through effective leadership, mentoring, and role modelling, you will ensure high-quality, person-centred support is delivered every day, enabling individuals to achieve their rehabilitation goals and maximise their independence.

About Us

Brainkind is a national charity dedicated to improving the lives of people affected by brain injury across the UK. Through our specialist rehabilitation services, we support individuals recovering from trauma, illness, stroke, and other neurological conditions to rebuild skills, confidence, and independence. Our teams are passionate, supportive, and committed to delivering outstanding outcomes.

When you join Brainkind, you become part of an organisation where compassion, respect, and teamwork are embedded in everything we do. The Role As a Team Leader, you will: Lead, motivate, and support a team of Community Support Workers. Promote a positive culture that places the people we support at the centre of everything we do.

Ensure rehabilitation plans and person-centred support plans are implemented effectively. Support individuals to achieve their goals and maximise independence. Act as a role model, providing coaching, guidance, and supervision to team members. Coordinate shift activities and ensure safe staffing levels are maintained.

Monitor the quality of support provided and identify opportunities for continuous improvement. Assist with auditing, compliance checks, and maintaining accurate records. Work collaboratively with multidisciplinary professionals to achieve positive outcomes. Support investigations, incident reviews, and safeguarding processes where required.

Deputise for the Service Manager in their absence. This is a hands-on leadership role where you will balance direct support, team management, and quality assurance activities while ensuring the highest standards of care and rehabilitation are maintained.

About You

We are looking for an experienced and motivated individual who is passionate about supporting others and developing teams. You will: Have experience working within health and social care, rehabilitation, or supported living services. Demonstrate strong leadership and organisational skills. Be able to motivate, coach, and develop others.

Have excellent communication and interpersonal skills. Be compassionate, patient, and resilient. Be committed to delivering person-centred care and rehabilitation. Have a good understanding of safeguarding, risk management, and professional boundaries. Be confident managing competing priorities and making informed decisions.

Previous leadership or senior support worker experience would be advantageous.

What We Offer

Competitive salary. Comprehensive training and leadership development opportunities. Employee Assistance Programme (EAP). Group Life Assurance. Eye Care Voucher Scheme. Long Service and Employee Recognition Awards. Free on-site parking. Career progression opportunities within a national organisation. A supportive working environment focused on employee wellbeing and professional development.

Our Commitment to Inclusion Brainkind is proud to be a Disability Confident Employer and is committed to creating an inclusive and diverse workplace. We welcome applications from all backgrounds and guarantee an interview to disabled applicants who meet the minimum criteria for the role. Apply Today Ready to take the next step in your career and lead a team that helps people rebuild their lives following a brain injury?

Join Brainkind and make a lasting difference every day. Please note: We are unable to offer sponsorship for this role. To join our friendly team, click the Apply Now button. **Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.

** All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation.

It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.