IT Infrastructure & Operations Specialist

Posición: IT Infrastructure & Operations Specialist Location: Puebla, Puebla Work Model: Hybrid, 3x2 We offer: Salary: $53K MXN Gross Monthly Direct Hiring 100% Payroll Legal and higher benefits such as: Social Security 15-day Holiday Bonus 12-day Holidays Vacation Bonus of 25% Vehicle leasing Savings Fund Pantry Vouchers PTU School Supply Support Uniform Support Dining Room Subsidy Access to Transportation SGMM Requirements: Academic background: Bachelor's degree or Systems Engineering, Computer Science, Computer Science or Industrial Engineering.

Minimum experience: 4 years in IT infrastructure and services administration. Project Management: Experience leading technological update and innovation projects. Networks and telecommunications: Solid knowledge in LAN, WAN, IP telephony, links and perimeter security (firewalls, DMZ). Data Center: Experience in Data Center operation and maintenance (Tier II).

Operating systems: Proficiency in Windows Server and Microsoft Office tools. Frameworks: Knowledge and application of ITIL and COBIT (intermediate level or higher). Information security: Familiarity with ISO27001 and compliance with regulatory guidelines (BANXICO, SAT, etc.) Technical certifications: ITIL, COBIT, ISO27001 (CCNA or CompTIA desirable).

Languages: Native Spanish and minimum English level B2 for interaction with HQ and international suppliers. Activities: Guarantee the availability and operation of the technological and telecommunications infrastructure, ensuring compliance with SLA's and security standards (ITIL, COBIT, ISO27001). Manage infrastructure update and innovation projects, coordinating national and international suppliers and taking care of budget and delivery times.

Operate and maintain the Data Center and critical communication services (LAN, WAN, IP telephony, hosting, firewalls) to ensure business continuity. Contacto: [email protected] This is a high-visibility opportunity where your expertise will directly impact our client's engineering user experience.