Office Manager

Work Schedule: Monday thru Friday 6:00 AM - 3:00 PM Job Summary: The Office Manager is responsible for organizing and managing the office operations and procedures in order to ensure organizational effectiveness and efficiency. This job manages a variety of office administrative support working performing a range of general and specific office/clerical tasks.

The office manager reports to the Branch Manager and is responsible for providing office management services to the entire office department and its operation. Job Functions: Manage all department office administration support, which includes, but not limited to, data entry, receiving, record keeping and reporting. Has complete supervision of office administrative staff including recruiting candidates for a position when a vacancy occurs, interviewing and hiring the correct candidate.

Ensures that the new employee receives proper training. Monitors the quantity and quality of the employee’s work. Conducts performance evaluation, and develops growth plans for employees. Counsels and terminating employees when necessary. Provides administrative support for the BM. Coordinates with department managers and BM regarding office operations on a daily basis to ensure operational efficiency.

Organizes and maintains to ensure that all paper work is properly prepared and filed. Fully responsible to keep office administration expenditure under budget. Responds to multiple administrative inquiry from venders, customers, and subordinate staff. Back up for unexpected staff absences and other discretion by adjusting assignments or performing the work themselves if the situation requires it.

Resolves common customer, vendor complaints or problems by identifying the error, obtaining pertinent information and making the correction. Responsible to keep track of all-time records for all employees within the branch location and ensure that all employees follow company guidelines on attendance. Provides on the job and other training opportunities to ensure operation efficiency.

Plan and implement office systems, layout and equipment procurement to keep work environment clean. Perform other related duties as required.