Program Assistant II

Hours per Week: 35 Salary Grade: Level N Please note, this position is an 11-month temporary full-time contract opportunity that is wholly grant funded.

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Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

To provide Teacher Candidates with an outstanding professional program and an outstanding learning experience through a deep commitment to excellence in teacher education, to serving the interests of all students, and to imaginative leadership, creative renewal, and effective administration of the Initial Teacher Education program.

The Program Assistant will coordinate the implementation and maintenance of timetabling for the Faculty of Education, Teacher Education Program, which requires consideration of numerous constraints relating to course and program requirements, space allocation, and individual faculty needs. These constraints need to be taken into consideration to facilitate the creation of workable and error free timetables for the Teacher Education Program. The Program Assistant provides support for the Alternative Field Experience Placements, ensuring the tracking, and reporting is done accurately. The Program Assistant will also support the offering of the Master Teacher Mentor program. The Program Assistant will help coordinate the Limited Duties and Marker hiring processes, supporting the recruitment, scheduling and onboarding of those instructors. Working with the Manager, Teacher Education, the role will administer University policies and regulations, and facilitate the tracking and submission of programmatic changes to the appropriate university committees and through approval processes.

Education

3 year community college diploma in Business Management/Administration Experience: 3 years’ experience providing administrative support and customer service in a university program 1 year of experience working in a professional accredited post-secondary program Experience with timetabling Experience coordinating logistics of specialized programs/services/events; preferably in an academic environment Knowledge, Skills & Abilities: Experience with In Place or Other practicum placement software Experience with timetabling and room booking software (e.g., 25 Live, Infosilem, etc.) Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience Demonstrated ability take initiative, to work independently and follow through on work assignments Competency to maintain confidentiality and treat sensitive information with discretion Ability to establish rapport with people from diverse backgrounds Demonstrated ability to understand and resolve external and internal partner issues Ability to maintain a positive, outgoing attitude with genuine customer service orientation Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders Ability to multi-task and maintain an organized and effective personal work environment Adapts readily and effectively to changing priorities and demands Personable and courteous in working relationships with colleagues, faculty members, students and the public Intermediate proficiency required in Microsoft Office in order to prepare emails, course outlines, announcements, and to input data into spreadsheets and databases Familiarity with software applications used by Western preferred – e.g. OWL, Cascade, PeopleSoft, Mustang Market, specialized scheduling software

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.