Job description
Job Summary
We are seeking an experienced L2/L3 Network Engineer to manage, support, and optimize enterprise network infrastructure in Taiwan. The ideal candidate should have strong hands-on experience with routing, switching, firewalls, WAN technologies, and network troubleshooting in enterprise and data center environments.
Key Responsibilities
Provide L2/L3 support for enterprise network infrastructure. Configure, maintain, and troubleshoot routers, switches, firewalls, wireless controllers, and VPN solutions. Monitor network performance and ensure maximum availability and reliability. Diagnose and resolve complex network incidents, performing root cause analysis for recurring issues.
Implement network changes, upgrades, and migrations with minimal downtime. Configure and troubleshoot routing protocols such as OSPF, BGP, EIGRP, and static routing. Configure VLANs, STP, EtherChannel, QoS, ACLs, NAT, DNS, DHCP, and VPN technologies. Support LAN, WAN, SD-WAN, MPLS, and wireless network environments. Perform firewall configuration and troubleshooting using Fortinet, Palo Alto, Cisco ASA, or Check Point.
Support data center networking, structured cabling, rack & stack, and hardware replacement. Coordinate with ISPs, vendors, and cross-functional teams to resolve network issues. Create and maintain network documentation, topology diagrams, and standard operating procedures. Participate in planned maintenance activities and provide on-call support when required.
Required Skills
Strong knowledge of TCP/IP, IPv4/IPv6, VLANs, STP, RSTP, MSTP, HSRP, VRRP, QoS, ACLs, NAT, DNS, DHCP, VPN, MPLS, and SD-WAN. Hands-on experience with Cisco Catalyst/Nexus, Juniper, Aruba, Fortinet, Palo Alto, Huawei, or similar enterprise networking platforms. Experience with routing protocols including OSPF, BGP, and EIGRP.
Strong understanding of firewall policies, IPS/IDS, and network security best practices. Experience with network monitoring tools such as SolarWinds, PRTG, Nagios, Zabbix, or similar. Knowledge of cloud networking (AWS, Azure, or Google Cloud) is an advantage. Familiarity with ITIL processes and ticketing tools such as ServiceNow, Jira, or Remedy.
Experience L2: 3–5 years of enterprise networking experience. L3: 5–8+ years of experience in enterprise/data center network engineering. Certifications (Preferred) CCNA / CCNP Enterprise Fortinet NSE Palo Alto PCNSA / PCNSE JNCIA / JNCIS Aruba Certified Professional ITIL Foundation (Preferred) Education Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field.
Language Requirements English – Professional working proficiency. Mandarin Chinese – Preferred. Preferred Qualities Strong troubleshooting and analytical skills. Ability to work independently in a customer-facing environment. Excellent communication and documentation skills. Willingness to travel within Taiwan, if required.
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